MacKenzie Potter — President and Chief Operating Officer of Impact Workforce Solutions — highlights how a human-centric focus drives business success by empowering employees at all levels. At Impact, we understand that every individual wants to feel valued, whether they’re in an executive-level position or an entry-level role on the plant floor. By investing in employee development and fostering a culture where contributions are recognized, businesses boost employee morale and consistently see improved performance.
When Impact takes on the responsibility of workforce management — from administrative tasks to career path conversations — our clients are free to focus on strategic initiatives that propel their businesses forward. This creates a ripple effect: engaged employees, empowered clients, and stronger business outcomes. With Impact, it’s not just about managing the day-to-day — it’s about elevating the entire organization. It’s a win-win-win for employees, clients, and the overall business.